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WELCOME BACK IN TO OUR CLINICS: Safely
Welcome to Osoyoos and South Okanagan
Active Wellness Centres
Locations in Osoyoos, Oliver, Okanagan Falls, Penticton, and Grand Forks, BC
Our philosophy has always been specialized client centred care and working with our community to accomplish this. Whether that’s with a service that we are able to provide or referring out to our other amazing practitioners within the community, our goal is to develop personalized treatment plans to better our client’s quality of life and empower them to have control over the management of their symptoms and bodies.
At all of our South Okanagan Physiotherapy and Grand Forks Physiotherapy locations, we take pride in our total hands on approach to education and guide your body to optimal healing and function.
It’s not WHAT we do, it’s WHY we do it
Ask a Physio
𝗤𝘂𝗲𝘀𝘁𝗶𝗼𝗻𝘀 𝗮𝗯𝗼𝘂𝘁 𝘆𝗼𝘂𝗿 𝗽𝗮𝗶𝗻, 𝘀𝘆𝗺𝗽𝘁𝗼𝗺𝘀, 𝗼𝗿 𝗶𝗻𝗷𝘂𝗿𝘆? 𝗡𝗼𝘁 𝘀𝘂𝗿𝗲 𝘄𝗵𝗮𝘁 𝘁𝗼 𝗱𝗼 𝗼𝗿 𝘄𝗵𝗼 𝘁𝗼 𝘀𝗲𝗲? 𝗛𝗲𝗿𝗲’𝘀 𝗵𝗼𝘄 𝘄𝗲 𝗰𝗮𝗻 𝗵𝗲𝗹𝗽…
We are thrilled to be back providing in-clinic treatments, however we understand that many of you are still not ready for this phase, or simply just have questions about your health that need to be answered.
We are excited to announce our new COMPLIMENTARY service to help you get answers to your health questions, and to help direct you to the appropriate therapy option that will best fit you.
Based on the popularity and effectiveness of our Telerehab services, we have decided to utilize this platform to help answer any questions about you and your health, FREE! We are happy to get you started with tips on self management, self care, answer any of your questions, and help direct you to the appropriate therapy or therapist that will help you the best. This will be done virtually, contact free, and FREE of charge.
- Are you in pain or suffering from an injury?
- Are you unsure of what kind of therapy that can help you?
- Do you have questions about your symptoms?
- Are you waiting to see your doctor about your pain?
- Are you still a little nervous to seek in-person treatment?
- Has this pandemic affected your ability to afford the health care and therapy that you need?
Now that we are starting to get back to our more regular lifestyles again, we want to help you succeed in your health, feel good, and take control over your health and awareness.
We direct bill all major insurers including:
- Pacific Blue Cross
- Desjardins Insurance
- Industrial Alliance
- Standard Life
- Sun Life Financial
- Medavie (Veterans and RCMP)
- Great West Life
- Chamber of Commerce Group Insurance
What to expect at your first visit?
Plan to arrive about 15 minutes early to complete your paperwork. Your practitioner will go over your medical, social, work history and history of your condition. Your therapist will assess your range of motion, joint mobility, strength and neuromuscular functioning. Together you and the therapist will discuss goals for treatment and develop a plan to reduce symptoms, while addressing the cause of the condition.
What documents do I need to bring?
Bring your BC Care Card and a referral if you have one. If you are a WCB or ICBC customer, please bring your case number. You can download pre-appointment paperwork (below) and fill it out prior to your first appointment.
How long is the appointment?
Appointments vary in length depending on the condition. The assessment is generally one hour, while subsequent visits can typically range from 30-45 minutes depending on each individual.
Do I need a referral?
You do not need a referral.
Does BC Health cover my appointment?
Based upon qualification, BC Health may subsidize your assessment and 9 visits. These visits are combined with any other registered health profession. Visit this page for more information or give us a call and we can check for you.
Will my Extended Health Plan cover my treatment?
Many health plans do cover physiotherapy, chiropractor, massage therapy and acupuncture treatments. We can direct bill most plans or you can save your receipts from your treatment and submit them to your plan for reimbursement.